DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...

Dear Miss Manners: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

Paddington in Peru writers Mark Burton, James Lamont and Jon Foster talk about how everyone's favourite bear is a force for ...

DEAR MISS MANNERS: I work in health care and frequently call patients regarding their appointments. I use their first names if we are already acquainted, and Mr./Mrs. for people I am not familiar ...

DEAR MISS MANNERS: We needed a plumber recently, and during the four hours he was on the job, the plumber spent well over an hour on his phone for non-work-related calls. More and more, it seems ...

DEAR MISS MANNERS: My wife has a terminal illness and has been undergoing treatment for several months. Many of her close friends have been very generous with meals, cards and flowers, for which ...